Maintain the average seven-day processing
time for vehicle title applications including
up to four days transit time

Customers need titles to be issued in a timely manner to legally conduct vehicle sales and trades or to use titles as collateral for loans. The average title turnaround time is also a measure of staff efficiency and productivity that helps managers determine the best use of limited resources.

Annual cycle times are calculated by dividing the sum of monthly cycle averages by twelve.

DMV recognizes the direct customer component of their services. The division prioritizes staffing and provides training so applications are submitted quickly and correctly in minimal time.